I sincerely hope this isn't true, because to quote someone else, 'Access does not mean access on demand and waiting. He informed me they do have one but he wasn't sure exactly where and told me you have to call ahead to use it.

I told him I realize it's not his fault, but it would be nice if the casino has a place for handicapped drop off. When we were leaving I used the valet again and was informed by a security guard that I could not be there and had to circle around until my residents came out. Security was clearly annoyed I was there but I'm not going to drop off my residents in the middle of a street where there's a curb so they won't even be able to get inside. When I arrived at the casino I couldn't figure out where I would be able to drop them off and lower the lift, so I pulled into the valet. The bus we use has a wheelchair lift on the right side and I had multiple residents on the trip who needed to use it. Not too long ago I planned a trip to take some seniors to this casino. I work as an activities director at an independent living senior community.